Kerry Patterson: Crucial Conversations: Tools for Talking When Stakes are High
Roger Fisher: Beyond Reason: Using Emotions as You Negotiate
Bruce Patton: Difficult Conversations: How to Discuss What Matters Most
Howard Raiffa: Negotiation Analysis: The Science and Art of Collaborative Decision Making
Karl, Dr. Mackie: The ADR Practice Guide Commercial Dispute Resolution
I am a CEDR Director and responsible for CEDR's training and educational capabilities including the development of leading-edge courses for the legal profession, businesses and public sector and well as collaboration with universities and professional and international ADR bodies.
A New Zealand trained barrister and solicitor, I have been involved in ADR for the past nine years.
My mediation experience includes commercial disputes, racial discrimination, property disputes and contractual disputes. I have experience in the design and project management of complicated and multi-party disputes through facilitation, mediation and other dispute resolution processes.